What Business Owners in Singapore Have Found
These are honest accounts from small firms that have worked with Tengah Works. Some have used a single service; others have moved from a Centring Session to an ongoing arrangement. All are from Singapore-based businesses.
Back to Home60+
Firms served
4.8
Average rating
94%
Retainer renewal
3 yrs
In operation
Client Feedback
Siew Lin Tan
Owner, accountancy practice · Tanjong Pagar
"I started with a Centring Session because I genuinely did not know where the problem was — I just knew my mornings were chaotic. The written summary they sent afterwards was surprisingly clear. It named three things I could do right away and two that would take more work. I ended up doing all five over the following two months. It was worth more than the S$178 on its own."
April 2025
Rajan Chandra
Director, logistics firm · Jurong East
"We did the Aligned Integration after our Centring Session. The setup took about three weeks, which was about what we expected. The walkthrough they did with our admin team was the part I valued most — they took the time to answer questions patiently and made sure everyone was comfortable before handing over. The follow-up fortnight caught a couple of things we had not thought of."
March 2025
Nurul Ain bte Hamid
Founder, training provider · Tampines
"I have been on the Even Keel Retainer for eight months now. The quarterly reviews are the part I look forward to — it is not a sales presentation, it is a genuine look at what has shifted and what they think should be adjusted. Nurul who handles the day-to-day contact is straightforward and responds the same day. I would not have expected to say this about a tech consultancy, but it actually feels like a calm working relationship."
May 2025
Wei Keong Lim
Principal, consultancy · Raffles Place
"What stood out was how little pressure there was at any point. They were clear about what the Centring Session included, did not use it as a sales call, and the summary came exactly when they said it would. I did not end up going further because our situation changed, but I would go back to them without hesitation."
April 2025
Priya Yoganathan
Co-owner, retail business · Bugis
"We are a shop with three people and I was honestly worried this kind of service was not for us. The Aligned Integration was well within reach financially and the scope was clearly explained from the start. They connected our orders, inventory tracking, and supplier communication in one flow and it has saved us at least an hour a day. The diagram they left us is still on the wall above my desk."
February 2025
Chen Teck Ong
Managing partner, law practice · Shenton Way
"Law firms are cautious about anything involving client data, so the confidentiality of the engagement mattered a great deal to us. They were careful and specific about what they were accessing, explained every step, and produced a clear written scope before starting. The retainer arrangement gives me confidence that someone is watching the tools we are using and will flag anything that needs attention."
May 2025
Three Client Journeys
The Challenge
Three staff were using five different tools to track client work — a task list, an email folder, a shared spreadsheet, a messaging app, and a calendar. Nothing was connected, and important items were regularly missed or duplicated.
What We Did
A Centring Session identified the overlaps and a clear flow. We then ran an Aligned Integration over two and a half weeks, connecting the task manager to their email and calendar so that new client requests fed automatically into the right place.
The Outcome
The firm reduced its active tools from five to three. The owner estimated saving around 45 minutes per day across the team. Three months later, they moved to the Even Keel Retainer to keep the arrangement maintained.
"I thought we would need something complicated. It turned out we just needed someone to tell us what to stop doing." — Owner, Raffles Place consultancy
The Challenge
Course enquiries came in via email, WhatsApp, and a web form, but were tracked in a notebook. Registration confirmations were sent manually. The owner was spending three to four hours each week on administrative tasks that could have moved faster.
What We Did
We started with a Centring Session to map the enquiry-to-registration journey. The Aligned Integration connected the web form to a central tracker, set up a simple AI assistant to draft confirmation emails, and created a weekly summary report.
The Outcome
Registration admin time dropped from around four hours per week to under one. The owner described the weekly summary as "the first time I have felt on top of registrations without spending my Monday morning on it."
"The walkthrough for my assistant was done very patiently. She had questions I hadn't thought of and they answered all of them." — Owner, Tampines training provider
Contact Details
Phone
+65 6582 4197Address
391 Orchard Road
#14-07 Ngee Ann City
Hours
Mon–Fri
9:00 am – 6:00 pm SGT
Find Out How It Could Work for Your Firm
A Centring Session is the lowest-commitment way to see whether Tengah Works is a good fit. One session, one written summary, no follow-on obligation.
Book a Centring Session